FAQs

  • What payment methods do you accept?

    • We accept Cash on Delivery

  • How long does shipping take?

    • Standard shipping typically takes 1-2 business days.

  • Are your sunglasses UV-protected?

    • Yes, all our sunglasses provide 100% UV400 protection against UVA and UVB rays, some models have polarized lenses also.

  • How do I care for my sunglasses?

    • Use the microfiber cloth provided to clean the lenses and store your sunglasses in the protective case provided.

  • How do I exchange a product?

    • Contact our support team at shopauravu@gmail.com, or through whatsapp on +965 55820894 and we’ll guide you through the process.

  • Can I change or cancel my order after placing it?

    • You can modify or cancel your order within 2 hours of purchase. Contact us immediately for assistance.
  • Do you ship internationally?
    • Currently, we offer shipping within Lebanon and Kuwait. We are working on expanding our services to international customers in the near future.